PRIVACY POLICY

Effective Date: August 24, 2026

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share the information you provide through this website.

Information We Collect

When you visit our website, sign up for a guide or newsletter, or make a purchase, we may collect:

• Your name, email address, and other contact details you provide.
• Information related to coaching inquiries, enrollment, and orders.
• Payment information, which is processed securely through our third-party payment providers. We do not store full payment card details.
• Non-personal and device data collected automatically, including IP address, device and browser type, pages viewed, links clicked, forms started or completed, how you arrived at our site including which advertisement referred you, and purchase activity and order value.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and deliver coaching services and products.
• Provide client and customer support.
• Process payments and fulfill orders.
• Send marketing and educational email, where you have opted in or purchased from us.
• Measure and improve our website, our services, and our advertising.
• Comply with legal and regulatory obligations.

Cookies, Pixels, and Similar Technologies

Our website uses cookies, pixels, tags, and similar technologies. These are used for analytics and for advertising, not only for site performance. Specifically, we use:

• Meta pixel, for advertising on Facebook and Instagram.
• Google tag, for Google Analytics and Google Ads.
• TikTok pixel, for advertising on TikTok.
• Klaviyo onsite tracking, for email marketing.

Each of these providers maintains its own privacy policy governing how it handles the information it receives.

When you sign up or make a purchase, your name and email address may be transmitted to these advertising platforms in a hashed, or scrambled, form so that they can match the activity to an account and measure whether an advertisement performed. Hashing does not make this information anonymous, and it is treated as personal information under applicable privacy laws. Some of this information is transmitted from our website server rather than from your browser, which means the sharing may continue even where your browser blocks cookies.

Sharing of Information

We do not sell your personal information for money.

However, several state privacy laws define a "sale" or a "share" broadly, to include disclosing identifiers to advertising platforms for targeted advertising purposes, even when no money changes hands. Under those definitions, our use of the advertising technologies described above may be considered a sale or share. We describe this plainly rather than claim otherwise.

Apart from advertising, we share your information only when necessary to:

• Provide the services, programs, or products you have requested.
• Process payments and ship orders through our providers.
• Comply with applicable laws or regulations.
• Protect the rights and safety of our business and its clients.

Your Advertising Choices

You may opt out of advertising-related sharing at any time by contacting us at [email protected], or by using the opt-out controls offered directly by Meta, Google, and TikTok within your account settings on those platforms. You may also disable cookies through your browser settings. Where required by applicable state law, we honor browser-based opt-out preference signals, including Global Privacy Control.

Email Marketing

We collect email addresses through sign-up forms on this website and at checkout, and we use them to send educational content, product updates, and marketing messages through Klaviyo. Every marketing email includes an unsubscribe link, and you may unsubscribe at any time. Unsubscribing from marketing email does not stop transactional messages such as order confirmations or session reminders.

We do not currently send marketing text messages. If we add text messaging in the future, this policy and our sign-up forms will be updated before any message is sent.

Third-Party Services

Our website uses third-party tools for payment processing, course and content delivery, order fulfillment, email marketing, analytics, and advertising, including Stripe, Kajabi, Klaviyo, Meta, Google, and TikTok. These services maintain their own privacy practices and retention policies.

How We Protect Your Information

We take appropriate security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. No method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

How Long We Keep Information

We retain contact and order records for as long as needed to provide our services, meet legal and tax obligations, and maintain business records. Marketing contact records are retained until you unsubscribe or request deletion. You may request deletion of your information at any time, as described below.

Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of targeted advertising and of the sharing of your personal information.
• Appeal a decision if we decline a request.

To exercise any of these rights, contact us at [email protected]. We respond within the timeframe required by applicable law and, in any case, within forty-five days.

A Note on Coaching

This is a coaching practice, not a medical practice. Any information you share supports lifestyle and wellness coaching and is not medical record information. Please do not share medical information electronically, as the security of anything you send can vary depending on your device and platform. We do not place advertising or analytics tracking on any form where you would provide health information, and we do not transmit health information to any advertising platform.

Children and Age

This website and the services offered through it are intended for adults aged eighteen and older. We do not knowingly collect personal information from anyone under eighteen. If you believe a minor has provided us with personal information, contact us and we will delete it.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Questions about this Privacy Policy, or requests regarding your information:

[email protected]

Moxie Medicine, LLC
1747 Olentangy River Rd #1116
Columbus, OH 43212

© 2026 Moxie Medicine, LLC. All rights reserved.